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IS YOUR ADDRESS CORRECT IN YOUR PAYPAL ACCOUNT?

Be sure to check your shipping address is correct and up-to-date.

We get your shipping information from your PayPal account / the address you input during payment.

Once we process your order, any change of address may incur additional shipping fees. We cannot make any changes once your order has been shipped. An incorrect address provided by you is not an eligible reason for a refund.

DON’T HAVE A PAYPAL ACCOUNT?

Click the button above and when prompted select “Pay by Debit or Credit card”.

You can then complete your purchase without a PayPal account.

PreOrders

Preorder products will not be sent / download links will not be e-mailed until that product’s release date. Some preorder products are NOT eligible for refund, particularly if they include instant downloads.

Downloads

If your order has any download links, they will be included in your confirmation email.

Alternatively you can head to the Your Downloads page AFTER you have completed your purchase to send your links.

Tickets

Your ticket code will be included in your confirmation email. It will also be displayed here once you have completed payment.

PLEASE SAVE YOUR TICKET CODE to ensure you can access the event/content.

FOR CONCERTS AND EVENTS YOU WILL NEED TO BRING YOUR TICKET CODE WITH YOU FOR ENTRY.